frustrated... I am extremely frustrated that I ordered my canvas from you last Tuesday morning and was told it would arrive 3-4 days later. Little did I know that it wouldn\'t even be sent out until a week later. By the time I should have received my canvas, it hadn\'t even been sent out. Not a peep from you guys. Not an explanation. Not an apology. Not even a heads up. Needless to say, I am frustrated. If you are running behind, let people know that are depending on your product. I had to call and inquire about the status of my order since there was no tracking number online and it had already been over a week (clearly there was no number because it hadn\'t even been sent yet) to be told, \"I don\'t know what to tell you. You should hopefully get it by Friday.\" Not even an apology or better explanation. I was depending on you guys for a deadline. That is all thrown out the window.
KEENART: We shipped the artist canvas four days after we received the order, and the free shipping took 3 days, unfortunately for an important order like this the Customer didn\'t ask for rush services or express shipping, we are really sorry for any inconvenience this may have caused. Please for next order remind us the deadline in order note section.
Robin C., San Francisco, CA | Better quality than the other pro lab I use! All the 9 canvas prints turned out awesome!
I will definately use you in the future.
Better quality than the other pro lab I use!
Davis Photographers for a Professional Wedding
John Davis, Sechelt | Plak Mount Hi! I just wanted to let you know that my order arrived and it looks just fantastic. Thank you for the exceptional work!
Gisso, | very nice result Just received my canvas print. The result is very nice and the price was very competitive. My only complaint is that I thought I was getting something done in Halifax, NS. I was surprised when I realized the print was made in BC by KeenART Media. I\'m a bit puzzled why it\'s called \"HalifaxOnCanvas\"
KEENART: WE WILL HAVE A BRANCH IN HALIFAX IN FUTURE.
Paul Steele, Wolfville, NS |